2026-04-26 -  Big Tech spent years subsidising AI access to build the habit. Now those subsidies are ending. With prices rising and AI embedded in core processes, businesses need to plan for continuity if it becomes unaffordable.

2026-04-19 -  My Muse tickets were cancelled three days before the show because Ticketmaster claimed I was a bot. To make things right, I had to navigate a Kafkaesque web of chatbots, generic responses, and delays.

2026-04-12 -  Before algorithmic bias and advertising took over, search felt different. Kagi is trying to take us back — stripping out ads and SEO spam, and actively promoting the small web that most engines quietly suppress.

2026-04-06 -  An 18th Century plate that keeps returning to mind, Sarah Wynn-Williams' damning account of life inside Facebook, and new music from Muse that takes me back to summer nights in the 2000s.

2026-02-28 -  For a decade, Xbox built its identity on edge, attitude, and hardcore gaming. Recent attempts to chase broader appeal have muddied the waters, and new CEO Asha Sharma must decide what Xbox actually is.

2026-02-22 -  The key to good business writing is empathy – not emotional, but practical. Put yourself in the recipient's shoes to make action effortless and eliminate painful back-and-forths, making for more efficient business.

2026-02-01 -  Tools like Claude Cowork risk condemning knowledge workers to endless reviews of AI-generated work. We must use AI to augment human thinking – not replace it – and preserve the value and craft of the process.

2026-01-11 -  Elite football clubs are being run down by the same model of enshittification that ruined tech products. Owners, safe in the knowledge they have a captive audience, prioritise profits over sporting success.

2025-12-10 -  As I wrote when OpenAI launched its Atlas browser, AI models simply don’t know your preferences well enough to shop on your behalf. The technology firms envision a future where we type “buy trainers” and they arrive at our door, but they don’t acc...

2025-12-01 -  On a recent trip to Austin, Texas, I was tempted to take one of the Waymos or Robotaxis that so casually roam the streets. One day, I was even offered one as an alternative to waiting 11 minutes for an Uber driver. I probably would have taken the ...